Not Every Business Post Needs To Teach Something

|Michelle Baldwin
Not Every Business Post Needs To Teach Something

Sometimes the post that makes someone trust you has absolutely nothing to do with five tips, three mistakes or a step-by-step guide.

I love useful content.

Obviously.

I run Radiant Rise Creative. I spend an unreasonable amount of time thinking about content.

But there's a marketing habit I think small business owners can fall into pretty easily:

Feels like every single post has to earn it's place by teaching something.

Five tips.

Three mistakes.

A checklist.

A tutorial.

A "save this for later."

A breakdown of your process.

An explanation of your service.

Something educational. Something strategic. Something useful.

And yes, those posts have a place.

But if that's ALL people ever see from your business, they may learn a lot from you without ever feeling like they actually know you.

That's a different problem.

The Myth: "If I'm Not Providing Value, Why Would Anyone Care?"

This is where I think the word value gets way too narrow.

We tend to treat "valuable content" as synonymous with "educational content."

They're not the same thing.

Information can be valuable.

So can laughter.

Recognition.

Conversation.

Curiosity.

A behind-the-scenes moment.

Feeling like somebody else understands something you've experienced.

Even something ridiculously ordinary can create a connection.

Maybe you run your business with three drinks sitting next to you because apparently coffee, water and something cold all have completely different jobs.

Maybe there are 14 tabs open on your computer and you're afraid to close any of them because you're absolutely positive at least one contains something important.

Maybe you "office" today is the corner of the kitchen table.

Maybe your "office" today is the corner of the kitchen table.

Maybe your packaging station currently looks like a small craft store exploded.

Maybe you have a very specific song you play when  you're doing admin work.

Maybe your dog has appointed herself Director of Interuptions.

None of those things teaches your audience how to do anything.

But they tell people something about you.

And people remember people.

I Have To Remind Myself of This Too

This isn't something I'm writing from the position of having perfected it

I can absolutely overthink what belongs on a business page.

Is this useful enough?

Does this fit?

Is there a point?

What does this have to do with marketing?

Should I turn it into a tip?

And sometimes the answer should probably just be:

Michelle. Post the thing.

Because Radiant Rise Creative is a business.

But there is also an actual person sitting behind it.

There are days when I'm creating content with my coffee beside me and everything organized.

There are other days when my desk has a charger tangled around something, my phone is somewhere under a notebook, I've opened the same document four times, and the coffee I was very excited about 45 minutes ago is now sitting there cold.

That's real too.

And strangely, those little details are often the things that make me feel more connected to somebody else's business.

Not the perfectly staged version.

The little things that makes me think:

Oh. You do that too?

Think About the Businesses You Actually Enjoy Following

This is where it gets interesting.

You might originally follow someone because of what they sell.

But that's not necessarily why you keep watching their Stories.

Maybe you like their sense of humor.

Maybe you know their dog always wanders into the background.

Maybe you recognize their coffee cup.

Maybe you know they package orders at the dining-room table after their kids go to bed.

Maybe they're always losing their pen.

Maybe they share the little disaster before showing the finished product.

Eventually, those tiny pieces become familiar.

And familiarity matters.

You're not only recognizing a logo anymore.

You're recognizing a person.

Connection Content Still Has a Job

This doesn't mean randomly posting your entire life.

And it definitely doesn't mean every business owner has to become a lifestyle creator.

You get to decide what's private.

You get to decide what belongs to you and what belongs to your audience.

Personal doesn't have to mean deeply personal.

That's an important distinction.

Personal can simply mean specific.

Your morning workspace.

A funny mistake.

Something you're working on.

A tiny ritual.

The messy middle of a project.

Your reaction when something finally works.

The playlist that's been keeping you company all afternoon.

The ridiculous number of sticky notes currently surrounding your computer.

Those details make content feel lived-in.

They give people something to respond to besides:

"Great tip!"

And That's Where Conversations Starts

Imagine these two posts.

Post A:

"Consistency is important for building your brand."

True.

Fine.

Useful.

Now Post B:

"I have moved today's to-do list from my planner to a sticky note because apparently my brain has decided the exact same tasks are less threatening when written on pink paper."

Which one gives somebody more ways to respond?

Someone might say:

"WAIT. I DO THIS."

Another person might say they use index cards.

Someone else might confess they rewrite lists just for the satisfaction of crossing things off.

Now you're talking.

That's connection.

And from a marketing perspective, that matters because audiences aren't just numbers sitting behind an analytics screen.

They're people deciding which accounts feel familiar enough to keep paying attention to.

Trust Isn't Built Only by Demonstrating Expertise

Expertise matters.

Absolutely.

If someone is considering paying you, they should have reasons to believe you know what you're doing.

But expertise is only one part of trust.

People may also be wondering:

Do I understand this person?

Do I like the way they communicate?

Would I feel comfortable asking them a question?

Does this business feel approachable?

Does this sound like a human or a brochure?

Those questions aren't usually answered by another infographic.

Sometimes they're answered in the ordinary stuff.

So No, Every Post Doesn't Need a Lesson

Some posts can teach.

Some can promote.

Some can answer questions.

Some can show results.

Some can start conversations.

And some can simply let your audience see a tiny piece of the person doing the work.

That's not wasted content.

That's part of building a recognizable business.

So if you've been sitting on something because you keep thinking:

"But what's the lesson?"

Maybe there isn't one.

Maybe the reason to post it is simply:

This is me. This is what today looks like over here.

Sometimes that's enough.

 

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